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The watch movement is one of the most important elements of any watch. It acts as the engine of your watch and keeps the hands ticking on time. We've chosen a few different quartz movements which allow our watches to operate efficiently and accurately:
Chrono X: Japanese Miyota JS25
Axcent: Japanese Hattori VJ32
Marble: Japanese Miyota 2025
Chrono X: 304 stainless steel
Axcent: 316L stainless steel
Marble Rose: 316L stainless steel
Mens Cuff Bracelet: 316L stainless steel
Womens Bangle: 316L stainless steel
Womens Braided Bangle: 316L stainless steel
All of our stainless steel products are either 316L or 304 stainless steel. Please see the question above for which products fall within each category.
316L and 304 stainless steel contain small amounts of nickel, but both are considered hypoallergenic and are unlikely to cause any allergic rash. However, please use caution if you have a severe allergy. 316L stainless steel contains roughly 10% nickel and 304 steel contains roughly 8% nickel.
Each of our leather watch straps are made with Brazilian genuine leather.
The Axcent and Marble Rose watches have a water resistance of 3 ATM. Please avoid all contact with water, as water damage is not covered under warranty. The Chrono X has a water resistance of 5 ATM and can withstand a brief submersion under water (i.e. hand washing), but should not be taken swimming or bathing.
Any watch repair shop or Jeweler will be able to assist you with the battery replacement. We don't recommend replacing the battery on your own, as it requires some special tools and you could damage the watch.
Yes, please see the details of the warranty at the link below:
The bottom button on the chronograph watches will reset the chronograph to zero. If it is resetting to a number other than zero, follow these steps to get back in sync:
1. Pull the middle knob out two clicks (as if you were adjusting the time)
2. Hold the bottom knob. this will adjust the minute and the second subdials. Once they're back to zero, push the middle knob back in
Please email support@donovanwatches if you have any questions.
Each of our leather watch straps are made with Brazilian genuine leather.
Check out this video:
Resizing a stainless steel watch strap only takes a minute or two. If you ordered your strap from us, the tool you need to do the resizing was included with your order. If you've misplaced it - no worries - you can use a paperclip in a pinch.
Check out our video for the step by step process:
If you ordered your strap from us, the tool you need to do the resizing was included with your order.
Check out our video for the step by step process:
If you've misplaced the resizing tool - please reach out to support@donovanwatches.com. It will be difficult to do without the tool and/or visiting a jeweler.
Swapping out your watch strap is quick and easy. Just flip the watch over and you'll see a metal pin on the strap up near the watch case. Just pull back on the metal pin and the strap will release.
Just make sure that the watch strap that you're swapping to is the correct width:
Chrono X: 22mm
Axcent: 20mm
Marble: 18mm
Check out our video at the link below if you're more of a visual person:
If your order is submitted Monday - Friday before 11am EST, your order will ship out that same day. If your order is submitted after 11am EST, we cannot guarantee same day shipping. If you purchase during the weekend or a holiday, your order will ship out out the next business day.
Donovan Watches is located in the United States. If your delivery address is outside of the United States, your order may be subject to import duties and taxes, which are levied once a shipment reaches your country. The amount for the duties and taxes fee is typically about 20% of the dollar amount of the merchandise. However, this is just a general guideline and will vary depending on the country to which the order was shipped. You should contact your customs office for specific amounts and percentages.
Donovan Watches cannot control and is not responsible for any duties/taxes applied to your package. You will be responsible for paying additional charges for customs clearance. Customs policies vary widely from country to country; please contact your local customs office for further information. Note, in rare occasions custom agents may delay delivery of some packages.
If you need to change or cancel your order, please contact us immediately at support@donovanwatches.com. We will accommodate any changes we possibly can, but once your order has been shipped we will be unable to make any changes.
Once your order ships you'll receive an email with your shipping confirmation and tracking number. If it has been more than two business days since you placed your order and you still have not received a tracking number, please email us at support@donovanwatches.com.
Our most popular products can sell out very quickly. When a product is out of stock, you will see the option on the product page to receive an email when it becomes available again. When the product is back in stock, we will reach out. You can always contact us with any questions regarding products and restocking at support@donovanwatches.com
Please see our Return Policy
We do offer discounts for bulk orders! Please contact us via email at support@donovanwatches.com with your specific requirements
Donovan Watches is based in Annapolis, Maryland. We don't have any physical stores where we sell directly to customers, but we do offer free shipping to anywhere in the world via our website.
For day-to-day care, you can wipe down your watch with lint-free cloth.
Every couple of months, we recommend doing a deeper clean. Using mild soapy water, dampen a soft cloth and gently clean the watch and metal bracelet. Wipe dry with a dry soft cloth.
